Batten
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Support

Tell us what is going wrong

One form, one queue, one person reading it. You get an acknowledgment as soon as it arrives and a real reply within two business days.

Prefer email? Write to support@battenthemes.com. The same reply window applies.

The reply goes here.

For a Shopify store, the myshopify.com address is the most useful.

What you expected, what happened instead, and the steps to see it again. Exact settings and page URLs cut a day off the reply.

An image or a zip, up to 10 MB.

You get an acknowledgment straight away.